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Advice for Working with Your Dispatcher

When you become a trucker, you’ll need to get used to working closely with your dispatcher. The dispatcher is basically your manager, responsible for everything from scheduling your trips to monitoring your daily logs. As a trucker, it’s in your best interest to have a good relationship with your dispatcher. Here are some tips for making sure that happens:

Get the details of every trip right.

Before you leave on any trip, make sure that you’ve settled all of the important details with your dispatcher. You’ll need to have a schedule in place, have your mileage established, and be aware of any potential problems you might run into. If there’s any paperwork that needs to be filled out, take care of that before you leave. The more organized you are as a trucker, the more you will endear yourself to your dispatcher.

Work on your people skills.

Truckers may spend a lot of time by themselves on the road, but it’s still important for them to remember how to talk to other people. Work to stay friendly and personable during all your interactions with others, and make sure that you’re always communicating in a clear and timely way, no matter who you’re speaking with.

Know when to make changes.

Every trucker will eventually run into a situation where the established details of a trip need to be altered, whether that means a schedule change or an alteration in the planned route. When that happens, it’s important to know how to communicate this to the dispatcher and make your case effectively. Keep in mind that you work for the trucking company, not the dispatcher.


There are numerous advantages to a trucking career, and you can learn about all of them when you come to work for DSW Drivers. If you have any questions about our family-owned Tucson trucking company, give us a call today at (888) 266-7534.